Shipping and Policies


Processing time

The time I need to prepare an order for shipping varies. Orders ship out within three to five business days from the date of order.  

Customs and import taxes

Buyers outside of the United States are responsible for any and all VAT, GST, customs and import taxes, or any other expenses incurred by importing goods to their country.

I'm not responsible for delays due to customs.

Returns & Exchanges

I gladly accept returns

Please contact me within 14 days of delivery.

Ship items back to me within 30 days of delivery.

I don't accept exchanges or cancellations

But please contact me if you have any problems with your order.

Conditions of return

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Quality Grades of Pins


Firsts are the highest quality and have no or very minor imperfections.


Seconds have some imperfections that could include low enamel fill, over-filled enamel, minor scratches, wobbly (but secure) posts, or other such imperfections, but they are still beautiful pins!

I actually prefer Seconds for pins that I wear on my everyday bag.